Details
Posted: 25-Apr-22
Location: Berkeley, California
Type: Full Time
Required Education: Some College
Salary: $110,302.40 - $135,408.00 Ann
Categories:
Other
Salary Details:
Medical, Dental, Vacation and Sick Leave, Retirement
Additional Information:
4 openings available.
Link to Recruitment: https://www.governmentjobs.com/careers/berkeley/jobs/3519507/communications-manager?page=1&pagetype=jobOpportunitiesJobs
Mandatory COVID-19 Vaccine Policy
As a condition of employment, all newly-hired or re-hired employees must be fully vaccinated and must report their vaccination status to the City of Berkeley before their first day of employment. The City may condition an offer of employment upon proof of full vaccination and the candidate’s satisfaction of the City’s vaccine reporting requirement or upon the employee’s notification that they require a reasonable accommodation that prevents them from becoming fully vaccinated based upon medical necessity or religious belief and the City’s confirmation that it can accommodate the candidate without undue hardship to the City.
The City of Berkeley is seeking an experienced professional to serve as the Communications Manager and provide effective leadership to the Berkeley Police and Fire Communications Center. The new Manager must have strong interpersonal skills, be adept at understanding and working collaboratively with many stakeholders while creating and maintaining strong relationships within and outside the organization. They must be forward thinking and have a strong background in managing change. They must be service oriented and have strong problem-solving skills. They must have political acumen while being a strong advocate for their people. Prior experience and familiarity with the disciplines of law, fire, and Emergency Medical Services is a plus.
The Communications Manager is a non-sworn position in the Police Department. This position is responsible for the operational management of the Communications Center Bureau, including developing and implementing policies, procedures and operating standards; the continuous evaluation of the efficiency and maintenance of all communication equipment and systems. In addition, this position has broad discretion and makes independent judgments within the overall policy guidelines established by the department.
The Communication Center Bureau handles 911 emergency calls and dispatch communications for the police and fire departments. The center is staffed 24 hours a day, 7 days a week.
Required Qualifications
Education
Equivalent to graduation from high school and completion of 60 college semester or 90 quarter units in business administration, public administration, criminal justice or a related field; may substitute experience on a year-for-year basis for education.
Experience
Five (5) years increasingly responsible experience in a public safety communications center, one of which must have been at the supervisory level or administrative capacity and two years of experience directly related to emergency dispatching.
Other Requirements
- Must be able to pass a psychiatric evaluation and P.O.S.T Dispatcher background investigation. Must be willing to work evening, night, weekend and holiday shifts.
- An Emergency Medical Dispatcher, P.O.S.T. Dispatcher, Civilian Supervisor, Instructor Certificate, or completion of training required for one or more of these certificates is desirable. ICS 100, 200, 300, 400, 700 and 800 Incident Command system certification is desirable.
- Must be able to travel to various locations within and outside the City of Berkeley to meet the program needs and to fulfill the job responsibilities. When driving on City business, the incumbent is required to maintain a valid California driver's license as well as a satisfactory driving record.
Knowledge and Abilities
Knowledge of: Principles and practices of effective employee supervision including selection, training, evaluation, discipline, motivation, and team building and employee development programs; principles of appropriate conflict resolution techniques; work load forecasting and staffing models in an extended hours environment; modern public safety dispatch methods and procedures, including tactical communications and/or experience working large scale incidents (including fires); policies, procedures, and precedents pertaining to the dispatching of emergency equipment; standard radio broadcasting procedures and FCC rules; CLETS and NCIC, provision of California vehicle and penal codes, and NENA, APCO, CCUG, and CLEARS resources and practices; information technology, personal computers and related software applications; and operation of state-of-the-art computer aided dispatch, telephone and radio system.
Ability to: Effectively plan, direct, and manage the personnel and activities of a Communication Center Bureau; exercise sound judgment in emergency situations; plan, organize and manage resources to bring about the successful completion of specific project goals and objectives; communicate effectively both verbally and in writing; recommend and implement sound departmental policies; develop and implement goals and objectives and apply them to guide and define both Bureau and employee performance through the use of Bureau and individual work plans; interpret and explain laws, rules, regulations and technical procedure manuals; focus on long-range possibilities and implications, and facilitate change; recognize, address, and mediate workplace conflict; effectively supervise training of staff on both Fire and Police department dispatch policies and procedures: identify, coordinate, and resolve a wide variety of issues related to emergency dispatch operations and law enforcement technology; establish and maintain cooperative relationships with the public and fellow employees; effectively mentor and develop subordinate employees; and, maintain confidentiality regarding sensitive information.
Application Process
Applicants must submit the following:
- CITY OF BERKELEY EMPLOYMENT APPLICATION
- RESPONSES TO THE SUPPLEMENTAL QUESTIONNAIRE
All materials must be received in our office no later than the closing date, at 5:00 p.m. PST. Postmarks, faxes and incomplete applications will not be accepted. Resumes are not a substitute for a completed application.
The examination process will consist of a review of applications and answers to supplemental questions for minimum qualifications for the position and to ensure all materials have been submitted.
Candidates under final consideration for employment with the City should expect to undergo an employment background / reference check that may include, but is not limited to: employment history, confirmation of educational credentials and degrees, licenses including driver's license, registrations, certificates, and other credentials as part of the appointment process. Some positions, depending on the nature of the work, also require a credit check and a review of Summary Criminal History obtained from the State Department of Justice through Live Scan Fingerprinting.
DISCLAIMER: The provisions of this bulletin do not constitute a contract, expressed or implied, and any provisions contained in this bulletin may be modified or revoked without notice. Tests may consist of any combination of written, oral or other exercises or assessment procedures that test content. Components may include, but are not necessarily limited to, typing, math, reading, writing and analytical skills; problem solving ability; computer and software proficiency, or any other job-related knowledge, skill, ability or qualification. The City may, without notice, change or eliminate any particular assessment component or combination of components as needs dictate.
All City employees are required to provide services as Disaster Service Workers in the event of an emergency / disaster.
Exam Access Accommodation: In compliance with local, state and federal laws and regulations, the City of Berkeley will employ and promote qualified individuals without regard to disability. The City is committed to making reasonable accommodations in the examination process and in the work environment. Individuals requesting reasonable accommodations in the examination process must do so no later than the final filing date for receipt of applications, otherwise it may not be possible to arrange accommodations for the selection process. Such requests should be addressed to the Department of Human Resources | (510) 981-6800 |
hr@cityofberkeley.info | 2180 Milvia Street, 1st Floor, Berkeley CA 94704.
Alternative Application Formats: This application material is available in alternative formats upon request. Alternative formats include audio-format, braille, large print, electronic text, etc. Please contact the
ADA Coordinator, 2180 Milvia Street, Berkeley | Phone: (510) 981-6300 | TTY: (510) 981-6347|
ADA@cityofberkeley.info and allow 7-10 days for production of the material in an alternative format.
The City of Berkeley is an EEO/ADA Employer.
